How do I make a return?Updated 2 days ago

You must initiate returns within 30 days of receiving your order. Items must be unused and in their original packaging.


Returns by post:

To initiate the returns procedure, contact our customer support team at +49 (0) 3686 688 9022 or [email protected], providing your order number and details of the item you wish to return.


Refund process:

Upon receipt of the returned item, we will check that it meets the criteria of our returns policy. If the return is approved, a refund will be made to the original payment method.