RepairsUpdated 3 days ago

By choosing a NOBLEX, Docter or Zeiss Jena product, you have opted for durability and the highest quality. However, if you ever require assistance, NOBLEX Technical Service will provide you with prompt and reliable support.

Please send your defective device, together with this completed form, a copy of the invoice/proof of purchase, and a completed warranty card, to the following address:

NOBLEX E-Optics GmbH
Customer Service
Seerasen 2
98673 Eisfeld
Germany

If you have any technical questions, please contact the Customer Service Team.
Email: [email protected]
Telephone: +49 (0) 3686 688 9020

Download the service order form (PDF)

If you need to make a warranty claim, we will repair your product and return it to you free of charge.
Please note that we can only accept your defective device via shipment.

If you reject our cost estimate and the unrepaired device should be returned, we will charge € 25.00 for the estimate (plus shipping costs and VAT).

The repair is typically carried out by us within 2 to 3 weeks after receiving the repair authorization.

SERVICE FOR BINOCULARS

For servicing of our DOCTER and CARL ZEISS JENA range of binoculars, please contact us.

Optikservice Torsten Schilling
Dipl.-Ing. Torsten Schilling
Am Mühlenbach 32
18233 Neubukow
Germany
Tel: +49 (0) 38294 988228
E-mail: [email protected]
www.optikservice-schilling.de

Please note that Optikservice Schilling does not accept any warranty repairs.